Privacy policy and cookies
This is the Privacy Policy, a document in which you will find all the information about the processing of personal data carried out by Bojana Sinic (hereinafter referred to as the Controller).
The Controller is particularly concerned about the security of your personal data. All personal data provided will be treated confidentially and will only be used for the purposes for which it was provided.
1. Who processess my personal data?
The processing of personal data is carried out by the personal data Controller:
Information about the Controller:
Name: Bojana Sinic
You can contact the Controller at the following e-mail address: info@bojanasinic.com
2. Meaning of terms:
Personal data means any information referring to an identified or identifiable individual (this includes first name, surname, e-mail address, telephone number, as well as identifiers that are specific to an individual's physical, physiological, genetic, mental identity, etc.).
Controller means the legal or natural person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing.
Processor means the natural or legal person, public authority or other body which processes personal data on behalf of the Controller.
Processing means the collection, storage, retrieval and all other forms of use of personal data.
3. How do we obtain the data?
We obtain your personal data directly from you when you use our services or purchase our products. We may also obtain your personal data indirectly, for example through your use of our website or other digital tools.
4. What personal data do we collect and process?
The subject of the processing is the data collected by the Controller through direct communication with you, through various channels, requests, purchases, etc. This personal data includes:
- Basic personal data (name and surname, address);
- Contact data (e-mail, telephone number);
- Information about the service you have chosen;
- Information obtained by the Controller in the course of providing the service;
- Payment information.
5. Why do we process your personal data?
This Privacy Policy is intended for:
- Customers,
- Newsletter subscribers,
- Visitors to the website.
We process all personal data collected by the Controller only when we have an appropriate legal basis to do so and for the specific purposes set out in the table below. We process all personal data on the appropriate legal basis as defined below. If we process data for a purpose other than those set out in this policy, we will notify you in advance.
Purpose | Type | Legal basis | Retention period |
Provision of our services | Name and surname, address, e-mail, details of the service ordered, and data generated in the course of the provision of the services | Contractual relationship | 5 years after the end of the provision of the service |
Communication with you based on your requests | Name and surname, e-mail address, content of the message | Pre-contractual relationship | 1 month after the end of the communication |
Sending newsletters to our customers | Name and surname, e-mail address | Law | Until cancelled |
Sending newsletters – general | E-mail address | Consent | Until cancelled |
Resolution of complaints | Name and Surname, e-mail address, information required for reimbursement | Contractual relationship | 5 years from the date of the conclusion of the complaint procedure; in the case of legal or other official proceedings, all documents will be retained for 10 years from the date of the final decision. |
Enforcement of legal claims and protection of our rights | The data set depends on the situation | Law | In compliance with legislation |
The provision of personal data is voluntary, except where the provision of personal data is required by law. In this case, you are required to provide the personal data. We require certain personal data in order to provide you with the service. If you choose not to provide the data, we may not be able to provide you with certain services.
We process personal data only for as long as is necessary to fulfil the purpose for which the data was collected. At the end of the retention period, the data is deleted or anonymised in such a way that it can no longer be reconstructed.
6. Do we share your data with third parties?
We share your personal data with third parties in the following cases:
- Accounting service,
- Website hosting,
- IT support,
- Bulk email provider.
We only disclose personal data to third parties when this is necessary to fulfil the purpose of the processing of personal data.Third parties may only access and process your personal data to the extent and in the manner set out in the contract we have entered into with them. Third parties may not process personal data that is not necessary for the purpose for which they are processing the personal data. All third parties are obliged to respect the level of protection of personal data provided by the Controller.
7. Further processing of personal data in an automated form
The Controller does not engage in automated decision making or profiling in the processing of personal data.
8. How do we protect your personal data?
We ensure the security of your personal data by taking various technical and organisational measures, including:
- Regular updates of our hardware and software;
- Securing our hardware and software with protection software;
- Securing our business premises;
- Training our employees on the protection of personal data;
- Ensuring that unauthorised access to personal data is restricted.
We are aware that despite the security mechanisms we established, a security incident may occur. We have therefore established a specific protocol to deal with such incidents quickly, efficiently and in compliance with the law.
Should a security incident occur in which the rights and freedoms of individuals are likely to have been compromised, we will notify the competent supervisory authority of the incident immediately, but no later than in 72 hours. However, should a security incident occur that may pose a significant risk to the rights and freedoms of individuals, we will also immediately notify the individuals concerned.
9. What rights are available to you?
You have the following rights in relation to the processing of your personal data that we carry out:
- The right of access to and extraction of personal data: this right allows you to obtain information about the processing of your personal data and also allows you to inspect or obtain a copy of the personal data we hold about you.
- The right to rectification of personal data: you have the right to request the rectification of inaccurate or incomplete data that we hold about you.
- The right to restrict the processing of personal data: this right allows you to restrict processing, e.g., for the duration of a rectification or objection decision which is pending with the Controller.
- The right to erasure of personal data: this right allows you to request the erasure of the data we hold about you in certain cases. Where the law or a valid contract constitutes the legal basis for the processing of personal data, we cannot erase your personal data.
- Right to withdraw consent: where we process your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not have any negative consequences for you. Please note that we may no longer be able to provide you with certain services after you withdraw your consent.
- Right to object to the processing of personal data: this right is available to you when the processing of personal data is based on legitimate interests. It allows you to request the Controller to stop the processing. Please note that the Controller has the possibility to refuse such objection in certain cases. In any event, the Controller will cease processing if you object to direct marketing. You can withdraw your consent by sending us an email to info@bojanasinic.com
- Right to data portability: this right allows you to request that we transmit your personal data to another Controller in machine-readable form. This is only possible if we process your data by automated means and where the data is collected based on consent or a contractual relationship.
If you believe that there has been a breach of personal data protection, you can always lodge a complaint with the competent supervisory authority, represented by the Information Commissioner of Slovenia.
We will process your requests regarding the rights set out above as soon as possible and within 30 days of receipt. If a particular request is so extensive that it will take longer to deal with, we will inform you in advance and give you an indicative time limit for preparing a response.
We reserve the right to identify you in the event of a request to exercise any of your rights. If you do not provide us with personal data that can reliably identify you with your request, we will ask you for additional personal data. If you do not provide us with the additional personal data within the time limit, we will reject your request.
You can exercise your rights by contacting us at the following email address: info@bojanasinic.com
10. Web plugins
You have the possibility to use web plugins on the website. Please note that these plugins are operated by third parties; i.e. individual social networks.
The use of online plugins is at your own risk. Each social network operates on the basis of its own privacy policy, which is not linked to that of the Controller. The privacy policy of each social network is available on its website.
The responsibility for interacting with a social network and any consequences that are related to or may arise from that interaction rests solely with the individual.
11. Amendments
Any amendments to our Privacy Policy will be posted on this website. You will be deemed to have accepted the new version of the policy if you continue to use our website or other services subject to this policy after the policy has been amended.
12. Do you have a question?
You can contact us at any time with further questions about the protection of your personal data at the following email address: info@bojanasinic.com
Cookie policy
Bojana Sinic (hereinafter referred to as the Controller) uses cookies and similar technologies on its website that enable data collection. This cookie policy contains all the information about which cookies we use, what we use them for and how you can manage the cookie settings on our website.
Who is the Controller?
Name: Bojana Sinic
Any additional information about the use of cookies are avalible: info@bojanasinic.com
What are cookies?
Cookies are small text files that are stored on your device when you visit our website. Cookies perform various functions, which are described in more detail below. Cookies can be placed on your device by us or by third parties.
Depending on the function they perform, we divide cookies into: necessary, functional, analytical and advertising. Depending on who places cookies on your device, we divide them into so-called first-party cookies, which we place ourselves, and cookies placed by third parties.
What cookies do we use?
- Necessary cookies are those without which our website does not function.
These cookies cannot identify you and are only loaded to enable us to display our website correctly.
These cookies are always active, but you can disable them by selecting the appropriate settings in your browser. Deleting necesarry cookies may cause the operation of our website to be impaired or disable certain functions of the website.
- Functional cookies are cookies that allow you to customize our website to your wishes and preferences.
Functional cookies allow you to:
- Our website remembers your cookie settings;
- Select the country you are from.
We will use functional cookies if you agree with them. You can always disable these cookies within the cookie settings tool we use. Additionally, you have the option to delete cookies in your browser itself.
- Analytical cookies are cookies that tell us how users use our website, what our website traffic is like and which content is most frequently visited.
These cookies allow us to perform analyses based on which we better understand the operation of our website and make it easier to optimize it to be as user-friendly and effective as possible.
These cookies measure the following parameters about our website:
- Data on the location from which the website is accessed,
- Data on the time at which the website is accessed,
- Data on the duration of use,
- Data on which parts of the website are most frequently visited.
We will use analytical cookies if you agree to their use. You can always turn off these cookies within the cookie settings tool that we use. Additionally, you have the option to delete cookies in the browser itself.
List of cookies
| Name of the Cookie | Purpose | Duration | First-party cookie/third-party cookie |
| PH_HPXY_CHECK | Prevention of brute force attacks; essential cookie | Session | First-party |
| cookieyes-consent | Cookie settings | Functional | Third-party cookie |
How can I manage my cookie settings?
- Using our tool
You can always manage your cookie settings on our website using the cookie settings management tool located in the lower left corner of the website.
With this tool, you have the option to allow the use of individual categories of cookies as defined above. You can change your settings at any time, and any changes to your settings will only apply to your future use of our website and will not affect your past interactions with the website.
If this is your first time on our website, you can manage your cookies in a pop-up window.
- In an individual browser
Cookie settings can also be adjusted in your browser. Please note that in this case, you need to adjust the cookie settings for each browser you use. It is also possible that you will need to adjust the cookies again due to a browser upgrade or other updates.
To help you with the settings, we provide links to instructions for setting up in individual browsers below:
- Chrome – https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&&hl=en
- Firefox – https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Internet Explorer – https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Safari – https://support.apple.com/sl-si/guide/safari/sfri11471/mac
- Opera – https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/
Additional information on how to adjust cookies in individual browsers can also be found within the settings of individual browsers.
What information do we obtain from cookies and for what purposes do we use them?
We use cookies to collect certain information about you that helps us better understand how our website works, optimize it more easily, and enable you to use certain functionalities.
How long do we store the information we obtain from cookies?
We store the information collected using cookies until you withdraw your consent. We anonymize the data for statistical analysis purposes; in this case, identification is no longer possible.
What rights do you have?
You have the same rights regarding the processing of personal data that we carry out through cookies as you do with the general processing of personal data. All rights and how you can exercise them are set out in our privacy policy.
Changes to this policy
We may change this cookie policy at any time.
Contact
For any questions regarding this policy, you can contact us at: info@bojanasinic.com